Oswestry pharmacy celebrates first year of success
An Oswestry pharmacist today hailed a joint venture as a huge success as staff celebrated their first anniversary.
John Gentle, the superintendent pharmacist at The Pharmacy @ Caxton which opened in May last year, said patients and new customers from across the town had welcomed the new service.
Mr Gentle, who runs the pharmacy within the Caxton Surgery on Oswald Road said: “This was a huge venture for all involved in the partnership between the Willow Street Pharmacy and the Caxton Surgery 12 months ago but it has been overwhelmingly successful.
“Many of the patients from the surgery have embraced the new service. It gives them a much wider service than they had access to before with just a dispensary.
“But most importantly other customers have enjoyed our services too. The parking outside the door and the accessibility for all has been a great asset.
“We are thankful for the support of both customers old and new who are using our vast range of services.”
Mr Gentle said he and his team of nine pharmacy technicians and drivers had met new customers from both the town centre area and also residents from the surrounding areas and had “exceeded all expectations within the first 12 months”.
The Pharmacy @ Caxton was set up as a joint venture between The Caxton Surgery and Willow Street Pharmacy.
Mr Gentle said: “We have become quite a community hub since opening and our staff are building great relationships with our customers so they know they always have somewhere to turn to for advice on all aspects of medication and care.
“As a community pharmacy we are able to give that personal and friendly service which so many people want and deserve.”
Mr Gentle said he hoped to offer a series of offers throughout the month to celebrate the first anniversary of the pharmacy.
He said it was important for people to realise the pharmacy was not just for Caxton Surgery patients but open for everyone to use.
He said they offered a Medicines Use Review (MUR) system which gives people the chance to learn exactly what medication they are on and why; a New Medicine Service (NMS) to give patients a more thorough explanation about their new medication and also a free delivery service for those unable to travel to the pharmacy.
He said his staff also collected prescriptions from surgeries across the town for them to process and deliver or to be collected from his pharmacy.
