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Severn Trent investigates reports of discoloured water in Telford

By Shropshire Live1 March 2016
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Severn Trent is investigating reports of discoloured water in the TF1 and TF5 areas of Telford.

Severn Trent investigates reports of discoloured water in Telford

A Severn Trent spokesperson said: "Our teams are on their way to site to investigate further and get things back to normal as quickly as possible.

"Water normally flows through mains at slow speeds (often less than walking pace), meaning that very fine particles can deposit & accumulate as sediment within the pipes. When the pipes are subjected to higher flows e.g. fire service activity, bursts and tankers being filled, the sediment can be disturbed. This causes the fine particles to be lifted into the supply and the water can become discoloured.

"Although unappealing, we have no reason to believe there is any risk to your health, however we understand that whilst the supply is discoloured you may choose not to drink the water.

"To assist us as well as yourself in resolving this problem we would advise that you run the first mains fed cold water tap in your house, normally at the kitchen sink, at a gentle rate for up to 20 minutes. If the supply is not clear then turn off the tap for 20 minutes and then repeat the process, you may need to do this several times before the supply is clear."

  • Severn Trent
  • Shropshire
  • Telford
  • Telford and Wrekin
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