Collabro cancel Telford performance blaming technical issues
Fans have been left disappointed after Collabro last night took the decision not to perform as part of Place in the Park Big Top which is celebrating Telford's 50th anniversary.
The musical theatre group and winners of Britain's Got Talent in 2014 said the decision not to perform was taken due to technical issues at the venue which was beyond their control.
In a statement the group said:
"We apologise sincerely to our fans who were looking forward to seeing us in Telford tonight but unfortunately we have had to take the decision not to perform.
"This is not a decision we have taken lightly.
"It is solely due to technical issues at the venue which are beyond our control. Equipment was not provided, despite assurances for many weeks it would be and even by 7.45pm most of it hadn’t arrived. We hadn’t even had a sound check, despite being ready, which usually takes around 1 hour.
"Our fans are the most important part of what we do, and we would never cancel a concert lightly. We tried every way to may this work for you.
"We will ensure that the promoters responsible for the event are held to account and our fans properly recompensed. We are sad for you and sorry that this is outside of our control. Our management team are working on a solution and will report back shortly."
Telford & Wrekin Council said the did not agree with the statement and apologised for the disappointment and inconvenience caused by the cancellation. Refunds are due to be issued.
A statement from Telford & Wrekin Council today said:
"Other acts including Russell Watson and Boyzlife have previously performed as part of the Place in the Park Big Top with positive reviews.
"We are very disappointed for the 460 fans who were at the Big Top that Collabro decided at around 7.40pm on Thursday to pull out.
"Clearly this was a huge let down to the ticket holders and for us. It is particularly disappointing given that we have had much positive feedback from audiences and other performers at the Big Top.
"We were first informed of this via a statement on Collabro’s Facebook page and we sought to let people know as quickly as possible
"We are today contacting everyone who bought tickets to Collabro to issue them with a full ticket refund.
"We are going to talk further with Collabro’s management about the reasons for their cancellation of last night’s show, as we don’t fully agree with everything in their statement, and want to work with them to ensure that this is put right for the fans who were there."
