Hope House’s Ludlow store re-opens
Hope House Children’s Hospice has reopened its Ludlow store, with all customers now required to wear a face covering to enter.
The move comes after new working practices were bought in to make the store safe for customers, staff and volunteers.
In line with other re-openings the opening hours for the foreseeable future at the King Street store will be 10am until 4pm Tuesday to Saturday.
Head of Retail Angela Whelan explained that new working practices have introduced to keep customers and staff safe, including social distancing rules, hand sanitising stations at shop entrances and contactless payment.
“All new donations are being isolated for 72 hours before sorting, in line with current guidelines,” said Angela.
“We have thought carefully about how we can open our stores and keep our staff and customers safe, taking into account social distancing and the new rules around wearing face coverings.”
As of last week anyone wanting to shop in the store, or any other of the charity’s English stores, will now be required to wear a face covering.
Donations of stock can be taken to the Ludlow store during opening hours, although Angela is asking people not to leave donations on the street and to phone ahead before travelling because space for isolating donated stock at the store for the required 72 hours is limited. You can call the team on 01584 879 007.
“We are asking our supporters to only bring us items that they themselves would like to buy. In these challenging times it will cost us money to have unsaleable items taken away so we are really keen to receive only good quality saleable clothes, accessories, homeware and bric-a-brac,” she explained.
“We also cannot take donations of stock at our hospice building in Oswestry – to safeguard our children and families and would ask supporters to please not leave them outside the hospice doors.”
Details about what stock donations will be welcomed can be found at https://www.hopehouse.org.uk/donate-goods
