Survey shows Telford & Wrekin residents have high confidence in West Mercia Police

Capturing a snapshot of public opinion, data from Police and Crime Commissioner John Campion’s latest perceptions survey has been gathered.

Confidence in the service respondents receive from the force in Shropshire and Telford & Wrekin sits at 78%, higher than the long-term trend.

Across West Mercia there has been a sharp decline in the number of people who think the police is doing either an excellent or good job from 67% to 54%, with Shropshire and Telford & Wrekin above the trend at 58% and 59% respectively.

Despite this, confidence in West Mercia Police has remained stable in Telford & Wrekin at 82% but it’s at its lowest in Shropshire at 77%.

With record numbers of police officers in West Mercia following the PCC’s investment, residents in Shropshire are 16% likely to see an officer of PCSO at least once a week and 18% likely in Telford & Wrekin.

Other findings include:

63% of respondents in Telford & Wrekin are satisfied with the levels of policing in their local area, the highest in West Mercia.

68% of Shropshire residents believe the force understands issue in their community, the lowest across the three counties.

PCC John Campion said: “As the voice of the public in policing, I am always interested in understanding and listening to the views of local communities to see what’s working well and where improvements can be made.

“Whilst there has been progress in some metrics, the overall results are not good enough, and I share the frustration of communities in Shropshire and Telford that West Mercia Police’s performance is not better.

“With the launch of my new police and crime plan, and my ongoing focus on next year’s budget, I am clear that it’s on the Chief Constable and I to set up the hard-working policing teams to deliver an ever more efficient and effective service.”