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Broadband services affected by outage in part of Telford

By Shropshire Live16 May 2024
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A widespread outage is affecting internet and telephone services in part of Telford today after network cables were reported to have been deliberately damaged.

Broadband services affected by outage in part of Telford

The outage was caused after five cables were cut in a manhole along the A4169 Queensway.

The outage is affecting core network fibre optic lines as well as business and home broadband services connected to the Cuckoo Oak exchange area.

Engineers are working to carry out repairs and restore connectivity.

A spokesperson from Openreach said: “Our network in the Cuckoo Oak area of Telford has been badly damaged, impacting phone and broadband service for local homes and businesses.

"Engineers have already started work and are doing their best to carry out repairs and restore connectivity as quickly and safely as possible.

"These attacks cause unacceptable disruption to the lives of local people and put vulnerable people at risk.”

  • Telford
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