West Midlands Ambulance Service sees a rise in New Year's Day calls
It proved to be a busy start to 2026 for West Midlands Ambulance Service with a 9% rise in call numbers compared to the previous year.
Call assessors in Stafford and Brierley Hill took 1,510 calls between midnight on New Years Day and 7.00am; that is up from 1,386 the previous year. It’s the second busiest new year for the service in recent times.
Over the two days (31st December and 1st January), the Trust took a total of 9,289 calls, slightly down on the 9,965 calls the previous year.
West Midlands Ambulance Service, Chief Executive, Anthony Marsh, said: “A massive thank you to the hundreds of staff and volunteers who worked over this period, many giving up time with their family and friends to work additional shifts and support the service through these notoriously busy periods.
“It’s not just those on the road, but the team in our control rooms and also the staff who support these colleagues in areas such as vehicle preparation, mechanics, stores, distribution and IT; it is a real team effort and I am immensely grateful for all that you have done to help the people of the West Midlands in their hour of need.”
